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Terms & Conditions


This contract shall not constitute an acknowledgment, consent, recognition, admission, or acceptance of value by TROPHY LOCKERS, INC. (hereinafter called TROPHY LOCKERS) of any property stored at its San Francisco, California facilities. Use of the San Francisco, California Storage Facilities owned and/or operated by TROPHY LOCKERS shall be construed as consent to ALL terms of this contract and ALL terms of use as posted on or near the storage facilities and locker service equipment. This contract shall not be modified except in writing by a duly authorized representative of TROPHY LOCKERS.

TROPHY LOCKERS has limited hours of operation. Retrieval of stored property shall only be made during such hours. TROPHY LOCKERS is not a BANK. The lockers are not safe deposit boxes. Items of extraordinary value should not be stored at TROPHY LOCKERS. Customers are advised to rent a safe deposit box at a BANK to store items such as, but without limitation, wallets, cash, jewels, and/or art objects.

TROPHY LOCKERS assumes no liability whatsoever for items such as, but without limitation, wallets, jewels, cameras, computers, telephones, antiques, art objects, weapons, medicine, documents, perishable goods, live plants or animals, loss of cash, nor incidental or consequential losses involving, but not limited to, missed airline flights (or other transportation), or loss of employment, or loss of business, and shall not be liable for loss of property due to customer’s loss of the locker patron key or patron lock.  Customer understands and agrees that customer is renting a specific locker space only, and possesses the only patron key for in/out access of that locker space. Under no circumstances whatsoever shall a bailment be created between any customer and TROPHY LOCKERS. In no event shall the liability of TROPHY LOCKERS exceed One Dollar ($1.00).

The storage of weapons, flammable, explosive, or any other inherently dangerous material is strictly prohibited. If possession of any item is illegal, storage of that item is prohibited. No items shall be stored in violation of any order or requirement imposed by any governmental agency or in violation of any law. All items left for storage are subject to visual or hand examination by TROPHY LOCKERS, and/or law enforcement officials at any time and without prior notice. All personnel of TROPHY LOCKERS, and The Outside Lands Music & Arts Festival 2021, including, but not limited to: employees, agents, and/or contractors shall be held harmless for performing such duties or following the written or verbal orders of any governmental authority.

All locker customers must have a valid ticket to The Outside Lands Music & Arts Festival 2021 to access the lockers. The locker patron key is the only client claim check, and entitles the bearer to unlimited in/out privileges at no extra charge. Only one patron key will be issued per locker. Sharing of the locker or locker patron key is not recommended. TROPHY LOCKERS Shall Not Be Liable for any loss due to sharing of the locker or locker patron key. Entry into the locker without the locker patron key will require positive identification of the Lost Key Claimant, absolute proof of contents ownership, and payment of an additional service fee. NO EXCEPTIONS.

All storage charges are payable in advance. The term of this contract begins on the calendar day for which storage is paid, and ends when The Outside Lands Music & Arts Festival 2021 is over, or when the customer returns the locker patron key to TROPHY LOCKERS - whichever occurs first. Refunds are NOT permitted for early termination of the Contracted Storage Period. The Contracted Storage Period is stated on the customer’s PayPal receipt or the customer’s Locker Rental Agreement. The customer understands and agrees to the dates of the Contracted Storage Period, and it shall NOT be prorated.

All storage charges are payable in advance and will continue to accrue at the applicable Overtime Storage Rate until all left property is retrieved by the customer. Overtime Storage Charges shall be calculated at the overtime rate of Twenty-five Dollars ($25.00) per Calendar Day upon the expiration of the Contracted Storage Period.

Items left after termination of the Contracted Storage Period shall be subject to removal and disposal. Any property left after termination of Contracted Storage Period shall be subject to a lien by TROPHY LOCKERS and may be sold to satisfy the lien if the overtime storage charges and/or other charges due hereunder remain unpaid for fifteen (15) consecutive calendar days after expiration of the Contracted Storage Period. The amount of the lien shall include all costs and expenses including, but not limited to, overdue overtime storage charges, lock/key replacement penalties, attorneys’ fees, court costs and other expenses incurred by TROPHY LOCKERS in exercising any of its rights and remedies under law.